Before you start
Only an owner can change how Clovie works. Staff see this page read-only.
Every change here saves straight away.
What's on the page
At the top, Clovie shows its status and one line about it. When something is wrong, a button fixes it, like Add card, Update card or Reconnect WhatsApp.
Under it are the rows:
WhatsApp: whether your number is connected. Tap it to connect, finish setup or reconnect.
When I remind clients: when reminders go out on WhatsApp.
Who I ask after a visit: who confirms whether clients came.
Regulars: repeat bookings and regular visit rewards.
Hey Clovie: talking to Clovie hands-free. Android only.
Change a setting
Open the menu and tap Clovie.
Tap a row, like When I remind clients.
Pick an option.
What the status means
Not started, add a card: add a card so Clovie can start.
Paused, card declined: update your card and Clovie picks up where it left off.
Not on WhatsApp yet: connect WhatsApp so clients can reach Clovie.
Offline: WhatsApp disconnected. Reconnect it.
Waiting on Meta: Meta is still approving WhatsApp access. Set up your business meanwhile.
Tip: If WhatsApp disconnects, tap Reconnect WhatsApp. You verify your number again with a code by text or call.
Still stuck?
Open Clovie and ask in Chat.
Related
Connect WhatsApp
How Clovie reminds clients
