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Booking rules

How soon and how far ahead clients can book, how late they can change, and the gaps between bookings.

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Written by Colin Swart

Before you start

  • You're an owner. Staff see the rules read-only.

  • Clovie follows these rules when clients book.

The rules

  • How soon can clients book? How close to the start time a client can still book.

  • How far ahead can clients book? How far into the future clients can book.

  • How late can clients cancel or move? Until then, clients change on their own. After that, they message you.

  • Do you need a break between bookings? Time kept free after each booking.

  • How often can a booking start? How often a new start time is offered, like every 15 minutes.

  • Can clients choose who does it? Shows only when more than one person takes clients.

Change a rule

  1. Open the menu and tap Booking rules.

  2. Tap a rule.

  3. Pick an answer. The recommended one is marked.

For more answers, tap More choices. For the break, use the stepper, then tap Done.

A message says Saved, with Undo change. For Can clients choose who does it?, tap the switch.

Note: These rules limit clients. Your team can always cancel or move a booking.

Still stuck?

Open Clovie and ask in Chat.

Related

  • Opening hours

  • How Clovie uses AI

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