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Billing

What you owe this fortnight, your card, how charging works, and your past charges.

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Written by Colin Swart

Before you start

  • Only owners see Billing. Staff don't have it in the menu.

  • You pay a small fee for each booking, every second Monday. There's no monthly fee. Your price, in your currency, is shown on this page.

What's on the page

  • This fortnight: the bookings made so far, the amount, and when it's charged.

  • Payment: your card, and How you're charged.

  • Past charges: each charge, newest first.

Change your card

  1. Open the menu and tap Billing.

  2. Tap your card.

  3. Tap Update card. A secure Stripe page opens in your browser.

  4. Enter the new card there, then come back to Clovie.

See a receipt

  1. Under Past charges, tap a charge.

  2. Tap Open Stripe receipt.

A small total isn't charged. It rolls over to the next charge, so it has no receipt.

How you're charged

  • A booking counts when it's made. A cancelled booking still counts.

  • Moving a booking is free.

  • You're charged every second Monday, for the two weeks before.

  • If a charge fails, Clovie pauses until you update your card. Bookings already made stay.

Important: To stop Clovie, tap your card, then Remove card and stop Clovie. Bookings made since the last charge are charged first.

Still stuck?

Open Clovie and ask in Chat.

Related

  • Add a card

  • Clovie

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