Before you start
Most changes Clovie makes can be undone for a few seconds.
Every booking keeps a record of what happened to it.
Check what happened
Open the menu and tap Calendar.
Tap the booking.
Read its activity, like Booked, Moved to a new time or Cancelled.
The booking also says where it came from, like Clovie on WhatsApp or Your team.
Undo it
Tap Undo while it shows. It counts down the seconds left.
Fix it
On Chat, tell Clovie what to change, like "Move Sam back to 10:00".
Check the plan, then tap Approve.
If Clovie told a client something wrong about your business, fix it at the source. Prices go on Services, hours on Opening hours, and everything else in About your business on Details.
Tip: Clients can only book inside your rules. If bookings land where you don't want them, check Booking rules and Opening hours.
Tell us
Open the menu and tap Help.
Start a message to us and tell us what happened.
You can also email [email protected]. We reply within 12 hours.
Still stuck?
Open Clovie and ask in Chat.
Related
How Clovie uses AI
Approve what Clovie plans